Egerton University has embarked on a mission of implementing the ISO standards after a hiatus that saw service delivery deteriorate in key directorates and departments in the University. Top management members of the university were taken through a briefing session for the ISO 9001: 2015, to ensure its smooth implementation. Led by National Quality Institute NQI – Kenya Bureau of Standard (KEBS) facilitator Mr Charles Maru; Prof Paul Makenzi, Coordinated ISO Secretariat of Egerton University towards the ISO 9001 QMS Top Management briefing which went on smoothly.

Egerton University has embarked on a comprehensive ISO training program for its technical and administrative staff, marking a significant step towards enhancing service delivery to its clients and stakeholders.